App Highlight: Crowd Compass

CrowdCompass is an app that came to our attention a few weeks ago and we thought we’d show you some of its features. We’re not getting paid to talk about this app, we’re passing along a possible resource, hoping to make your next event better. So, here we go . . .

CrowdCompass is an event app tailored specifically for individual events. Your attendees will enjoy:

  • Interactive Maps: showing them exactly where they are, what is around them and how to get there.
  • Push Notifications: if a breakout session is moved at the last minute- you can let everyone know, right in their event app.
  • Individualized Schedules: Schedules set during registration show up with all the details on a user’s schedule within the app. Reminders can also show up to help an attendee keep appointments and remember things they don’t want to miss.
  • LinkedIn Integration: CrowdCompass uses your attendees LinkedIn profiles to fill out their photo and other profile information within the app. Now they don’t need to re-enter all of that in again!
  • Share Photos and Text To Event Feed: Users can post picture, comments, and questions on the event feed within the app.
  • Sponsor Showcase: Logos of your sponsors can be a part of the app. More exposure for them!
  • Metric City: 30 plus metrics allow you to see what your users are interested in and give you lots of information to help you improve the event in session, and in the future.

This seems like a great tool to use for larger, more complicated events. And with the interactive map feature, it would be a wonderful help to attendees if your event is scattered over a large area, or different parts of a city. Have you used an event app that was worth the time and investment? Please let us know!

Training Conferences to Attend in 2014

If you’re procrastinating and haven’t signed up for any continuing education for 2014, it’s time to make your reservations! I found four conferences that are in the final six months of this year, to help you sharpen your event planning skills and make lots of new and helpful contacts.trainingMPI World Education Congress August 2-5, 2014. Minneapolis, MN.  An educational conference for meeting and event industry professionals. A-list speakers, over 100 session options, loads of suppliers to meet, and organized networking times. You’ll even find a “convince your boss” toolkit on their site with a letter outlining attendance benefits.

ASAE Annual Meeting and Exposition August 9-12, 2014. Nashville, TN. This conference is focused on helping the leadership of non-profits and associations succeed. While not specifically geared towards event planning, those that work heavily with or for these two groups might find new insight and excellent connections by attending this conference.

IMEX America Oct 14-16, 2014. Las Vegas, NV. “American’s Worldwide Exhibition for Incentive Travel, Meetings and Events.” This unique trade show offers several attendance options, from a one day visit to a much longer, in depth training track.

IAEE Expo! Expo! December 9-11Dallas, TX. International Association of Exhibitions and Events (IAEE) hosts its annual meeting. A conference for event professionals, this three day event offers over 80 sessions, and a show floor full of vendors and demonstrations geared towards your planning and technology needs.

Do a little research and see which one of these conferences might educate and inspire you. And, while you’re looking up these different event websites, take notes. What do you like about them, what are they missing, what made you click to find out more? Take the opportunity to walk in the shoes of someone contemplating signing up for an event. Who knows how it might change the planning and advertising for your next event.

Free Webcast Training Opportunities

M&C Meetings and Conventions is putting on two webcasts in the next two months that I thought I’d pass along to you. I love webcasts, because I can tune in to great training without the time or expense of travel.

June 18 Wednesday 2 pm ET
Risk Management Basics for Meeting Professionals
“You might not have the budget or resources to establish a high-level risk management program. However, all meeting professionals should put these essential measures in place to protect their organizations and attendees.”
CMP Credit: C Risk Management 1 hour
Moderator: Loren G. Edelstein, Editor in Chief, M&C
Speaker: Bruce McIndoe, CEO, iJet International

July 17, Thursday, 2 pm ET
How To Succeed at Strategic Meetings Management
“A strategic meetings management program is a big undertaking; in fact more SMMP efforts fail than succeed. We talk to experts about what approaches have worked best for them, and what they’re doing to build on their successes.”
CMP Credit: Strategic Planning, 1 hour.
Moderator: Michael J. Shapiro, M&C Senior Editor

You can also watch previous webcasts on topics ranging from avoiding contract disputes to creative menu planning on a budget.  Enjoy these helpful and convenient training opportunities. Do you know of any free webcasts coming up for event professionals? Leave the details in the comments section.

Five Reasons Event Planners Shouldn’t Quit After an Event

Thom Rainer recently wrote an excellent blog post entitled “Six Reasons Pastors Should Not Quit Their Jobs on Monday”.  Though I grew up in the home of a pastor, I’m not a pastor myself.  However, as I read this article, I could relate in a different way…as an event planner.  I know what it’s like to want to quit the day after an event.
business man with problems and stress in the officeIn his article, Rainer writes about the six most common reasons he hears for quitting and then offers sound reasoning in rebuttal.  While these reasons are taken directly from his article and geared towards pastors, I want to offer some encouragement from an event planner’s perspective on five of his points.

  1. “I am emotionally spent after planning this event.”  This is a valid statement, but if I can be honest, I think you should be emotionally spent after an event.  Plan each event with your heart, not just your mind and talents.  You should be emotionally invested in your events.  Now is the time for you to rest, recharge and be ready to pour yourself into your next event.
  2. “I have to prepare another event next month.”  Be grateful you have a position allowing for multiple events.  Not everyone has this luxury.  If your organization has given you this opportunity to plan, use your gifts for God’s glory.  Serve Him as you plan.  This is your ministry.
  3. “So many critics nitpicked at me during this event.”  You can’t please everyone.  Someone is going to complain about the food.  Not everyone will like the event speaker or theme.  The Wi-Fi connections will most likely be too slow, and the sound will be too loud.  Don’t take these things to heart.  If there are areas where large amounts of people complained, consider these in your evaluations.  However, if there was a complaint here and there, consider your sources, and proceed accordingly.
  4. “We had a bad event this weekend.”  What made your event bad?  Did your afternoon activities get rained out?  Was there a low turnout?  Did the production team miss the video cues?  Did your event speaker speak much longer than his or her allotted time?  Consider things you have control over and things that are just going to happen.  Things you think might have negatively impacted your event often seem much bigger in your mind than those of your participants.  Ask yourself, “Did we reach our intended goals in this event?  Was God glorified?   Did people leave encouraged, refreshed, enlightened and/or ready for their next steps?”  Think less about the little things and more about the big picture.
  5. “I am worn out.”  Yes, I know you are.  You just put on an event that has consumed your time and thoughts for days, weeks and months.  You have probably been away from your family.  Take these next few days to rest, reflect and ready yourself for the next event ahead.

Be encouraged, event planners!  Your job is not easy, and you often go unnoticed, but your ministry is helping equip others in so many ways!

Hiring Event Security

Safety for your event guests and presenters is on your short-list of top priorities. If you’ve decided to establish a security team for an upcoming event, here are a few things to consider.

A close up of the word security from a dictionaryDoes the event venue provide security? Do you need to request it or is it included in the rental price? How many security officers will be on site? Who do they report to? Whom should you contact in the event of an emergency?

What are you hoping a security team will do? Crowd control? A pre-event security assessment? Patrols? Emergency response? Think carefully about what you are hoping your security team will undertake, so that you’re ready to discuss these expectations with whomever you hire.

Will you go through a private security company, or find local people on your own? “Ted’s a big guy, let’s ask him what he’s doing Friday night.” Have you ever heard of someone hiring security this way? Professional security officers have received specialized training, and many states require that they be registered and or licensed.  You should familiarize yourself with the requirements for guards or security officers in the state where your event will be taking place. A private security company might be a great option for your event, has officers all over the US. If you’re in North or South Carolina, you might check out

Contact your local police force as a resource. If you’re not able to find a private security firm that serves your area, give your local police station a call.  Perhaps there are off-duty police officers that are interested in doing a little freelance work. The major advantage to off-duty police officers is their depth of training, and their powers of arrest. This company specializes in matching off-duty police officers with clients.

Hiring event security is a big decision, take time to investigate several options, call references and think through emergency procedures with your team. Hopefully you will find a solution that fits, and use it again and again.

Online Media Resources

Some churches and organizations are blessed with a staff member designated to media, someone who can create videos, still backgrounds, motion backgrounds, countdowns and other graphics.  For those groups who might not have these people right down the hall to create media for their next service or event, there are a number of online resources specializing in these exact things.  Here are a few you can look at when preparing for your next event.

  1. Igniter Media – Igniter Media offers mini-movies, as well as stills and motions including countdowns, backgrounds, title graphics and multi-screen options.  You can subscribe as a monthly or yearly member to download great media options.
  2. Worship House Media – Worship House Media offers many of the same projects as Igniter Media.  Here you can download media a la carte from their website.
  3. Floodgate Productions – Floodgate Productions, like Igniter Media and Worship House Media, offers mini-movies and various motion options.  They offer a pay-per-video option or a yearly subscription service.  For smaller churches of 30 to 75 adults, they offer a discount in order to get videos/media into churches who might not be able to otherwise afford it.
  4. The Skit Guys – The Skit Guys offer their own comedic videos plus additional videos and motions at their website.
  5. Wing Clips – Wing Clips is an online resource offering movie clips you might need to help illustrate your theme or message.  You can search by movie title, Scripture, movie category or theme on their website.

One of the great things about each of these websites is you can preview videos before you buy them.  Doing this can often spark ideas for ways to incorporate your theme or message into other parts of your event, as well.

It is important to note there are licensing agreements you must adhere to with each different online company you use to download media.  These can be found on their websites, along with help sections to assist you in downloading your media content.

What online sources do you use to download media for your events?  Share them with us in the comments section below!

How To Deal With Negative Team Members

I work on several teams.  Teams at church.  Teams at work.  Teams as a contractor.

It’s important these teams have a single minded goal and are working to head in the right direction.

Every once in a while, you’re going to have a negative team member.  These team members can have a bad affect on the goal and objective of the team.  If that issue is not handled soon, it will have a long term affect on other members of the team.

I watched this recently on a team I was a part of.  The person was always negative in outside conversations we would have as well as various team meetings.  It started to wear on me personally.

I believe negative team members need to be dealt with swiftly.  The more their voice is heard, their attitude starts permeating through the team.  Talk with the team member first to analysis their negative attitude.  Maybe something is going on at home that is coming to work.

I believe negative team members need to be separated from the rest of the team.  Until their attitude improves, let them work on their own projects without interaction with the team.  Hopefully this will keep that attitude separated from the rest of the team, and even more will help the negative attitude correct itself.

I also believe the other team members need to work to correct the negative team member.  I got so tired of hearing from the negative team member that I started encouraging her to find a better situation.

It’s amazing what happens when the negative team member is removed from the team.  Our team is no cooking with gas (as we say in Arkansas.)  Without that spirit hanging over us in my opinion, there is no telling what we can do.  To be honest everyone else’s attitude is amazing as well.

While it might be difficult to deal with the negatively, you owe it to your other team members to deal with it.

The Power of a Smile

A few years ago I had the privilege of attending a conference at the Broadmoor Hotel in Colorado Springs, Colorado.  The Broadmoor is a beautiful hotel with luxurious accommodations.  However, while I enjoyed the chocolate on my pillow each night, the amazing holiday decorations and the beautiful grounds, these weren’t the first things I told my husband about after I returned.  The one thing, above all else, I remember about the Broadmoor is the staff.  Every staff member, no matter his or her employment position, spoke to me and smiled.  It didn’t matter how busy they were or where they were headed – each person was trained to speak to guests and offer a warm smile.  They had great customer service.golden leaderDave Ramsey recently tweeted, “If you are happy notify your face. Others around you will be glad you did.”  I can’t imagine every employee at the Broadmoor was happy the entire time I was there.  However, I never saw a side of them that showed otherwise.  They were consistent in their attitudes towards guests.

I have often thought back to that conference, especially when preparing for an event or in the midst of hosting a conference.  Here are a few questions I now ask myself before, during and after the event:

  1. Am I truly happy to be a part of this event?  (If not, why am I spending my time planning, directing, hosting, evaluating, etc?)
  2. Do my guests visibly see my excitement for this event?  (If not, how can I adjust my attitudes and actions to reflect my enthusiasm?)
  3. Is my positive attitude reflected in other event staff and volunteers?  (If not, what type of environment am I fostering for my team?  Am I creating a contagious mood of excitement?)
  4. When plans don’t go as expected, is my reaction met with a smile and a sense of calm?  (If not, how can I better prepare for the unexpected?)

How are you reflecting your attitudes about the conferences and events you are planning?  Others will sense your feelings and most likely emulate them.   Choose today to make a conscious effort to smile and say a nice word to all of your guests at your next event.  From registration to meal times to large group sessions, instill a sense of excitement among your event team.  I guarantee your guests will notice!

Event Planning Publications

I love print publications, turning the pages, hearing from different authors, tagging articles for reference with sticky notes, and sometimes tearing out photos to add to my idea folders.

If you’re looking for a print publication to help inspire and guide you, you might want to subscribe to one of these event-focused magazines.  Here’s a quick run down of what they offer and how often they are published. All of the magazines listed here are free to receive!

  1. This magazine is geared towards those marketing an event- online, in person, and through print advertising. It is published bimonthly. You can also sign up for a biweekly electronic newsletter.
  2. “Event planning news, ideas and resources.” Published quarterly. If you are a visual person you’ll enjoy the array of beautiful photos on the website and in the magazine.
  3. Inspiration and ideas for faith-based planners. Published bimonthly. Their website site also offers regional guides for different spots in the US for event planners.
  4. From event furniture trends to new airline policies this magazine looks at large and small issues effecting event planners and their many responsibilities. Published monthly.

Where do you need fresh inspiration? Do you need to research new technology, communication or management strategy? Think about your particular needs and how one or more of these publications might serve you. Where do you find most of your inspiration? Please share in the comments section so that others can benefit!

“All Is Lost” and Your Events

Have you watched a movie, read a book or listened to a song that stuck with you for a while?  That happened to me recently.

I watched a movie called “All Is Lost” that has really affected me.  The movie features one actor, Robert Redford and tells the story of his journey on a ship sailing across the Indian Ocean.

Redford’s character is simply named “Our Man.” Watching this movie made me think of about 3 things about how we live life:

  1. We’re not made to go through life alone. The whole movie features Our Man in the middle of the ocean by himself.  I would go nuts not having someone to talk too.  Matter of fact while watching this movie alone, I talked to the screen.  Life is meant to live with friends and family.
  2. We need the right tools to live life. I don’t want to give the movie away (until we get to the next point), but all the way through it, Our Man keeps looking at his compass. He needs that to make it home, or at least try to make it home. At one point he fires off a couple of flares. Without these tools, he’s lost in the middle of the ocean.
  3. SPOILER ALERT: Don’t read this if you’re going to see the movie.  Sometimes a helping hand comes when you least expect it.  Our Man gets that hand when he finally gives up.  Every once in a while, God sends that person along to help us right when we need it.

I would imagine when the producers set out to make this movie, they didn’t think I would have these takeaways.  The same applies for your events.  Participants will surprise you with what sticks with them after your event.

As we wrap up this blog, I would encourage you to look for takeaways and inspiration from any piece of art.  These might be inspirations that even surprise you!