4 Ways We Promise To Show A Little Love

Earlier this year, CareerCast.com came out with their list of the most stressful jobs for 2012 (read here). Not surprisingly, soldier, fireman and police officer were all in the top 5.  What I definitely did not expect to see was event coordinator/planner at #6. After reading the article we responded by posting 5 stress relieving tips for meeting planners (read here), along with how to put together a meeting planner survival kit (read here). Hopefully you found at least one of these posts helpful!

At Ridgecrest we recognize how challenging and stressful it can be for the person planning their group’s meeting or retreat. Therefore we want to do everything we can to make planning an event with us a great, positive experience. To help make this happen, here are 4 ways we promise to show our event planners a little love:

  • Take the time to really listen – We know you’re busy and trying to juggle a boat load of details and a myriad of distractions. Whenever we talk, you will have our undivided attention as we discuss your meeting needs.
  • Be a problem solver- Let us know what problems you had with your last event and we’ll work closely with you to solve them. We want to help make you the hero!
  • We’ll offer suggestions/alternatives – We handle hundreds of meetings every year. This gives us the opportunity to see a lot of great and not so great event ideas. We’ll be sure to share ideas we think could positively impact your event and our feelings won’t be hurt if you choose not to take us up on a suggestion.
  • We’ll always say “thank you” – Your ministry is important to us and we’ll never take your business for granted!

As a meeting planner, how else can we show you a little love?

7 Questions To Ask Your Event Coordinator

Every group that brings a meeting, conference or retreat to Glorieta or Ridgecrest is assigned an event coordinator from our staff. The same is true for pretty much any other meeting venue as well. This person’s responsibility is to work closely with the group leader or meeting planner to ensure the best possible experience for their group.

If you’re the group leader or meeting planner, please be sure to take full advantage of all your meeting coordinator has to offer. This individual is typically someone who works with dozens, if not hundreds, of groups each year and can be a great source of knowledge and information for you. It would be major mistake not to take advantage of that experience. After all, that’s why they’re there!

With that in mind, here are 7 questions you definitely want to ask your event coordinator during the planning process:

  • How long does it take to get from one location to another on campus? – Depending on the size of the facility you’re using, this could be a significant time factor. When planning out your schedule, be sure to allow time for participants to get from location to another.
  • Where do my people go upon arrival on campus? – Telling your folks where to go once they arrive will help to eliminate a good deal of potential confusion and frustration.
  • What is there to do for free time activities, both on campus and in the surrounding area? Excellent info to share with attendees before they leave for the meeting/retreat. Allows them to plan and pack accordingly.
  • What other groups will be on campus the same time as us? – Not that you would have any say, but just knowing can help head off any potential issues before they happen.
  • What do we do in case of emergency? – At Ridgecrest and Glorieta we want people to contact us so that we know where to direct emergency personnel when they arrive on campus.
  • Can we bring in our own food for snacks/meals? – Most hotels/conference centers will not allow you to bring in your own food. If this is something you’d like to do, it never hurts to ask.
  • Can we reserve a section in the dining room for our group? – If you’re the only group on campus this is not really an issue. However, if yours is one of several groups, this is definitely something to ask about.

What about you? What are some other questions you’ve learned to ask ahead of time?